"Our family caring for your family".


At Sylva Family Practice, we care for patients throughout their entire lives, from infancy to old age.  This means your whole family will receive medical attention at the same place.  This makes life easier for everyone.

Some of our caregivers have been on staff for over 30 years. They are licensed and board certified. Along with a conscientious staff, we provide the opportunity for long term health care relationships. If your condition requires specialty care, we are knowledgeable about the resources available and can guide you towards the appropriate facility by using evidence based medicine. 

At Sylva Family Practice, we use the most up-to-date electronic medical records system, so you know your information is safe and confidential. We take your health seriously. 

We are family! 


    1.     Do you have a cough, fever or trouble breathing?

    2.     Have you had contact with someone with known or suspected Coronavirus (COVID-19)?

If you can answer yes to any of these questions, please call us at

828-586-4012 for care/treatment.  DO NOT COME INTO THE OFFICE!

We want to protect as many patients as possible and the best way to do this is to be 

compliant with CDC guidelines.

COVID Vaccines (initial and booster) are available.  Please contact the office to schedule your appointment.  Our clinic will be doing these vaccines on Fridays.


Phone: 828/586-4012

Fax: 828/586-5162


Sylva Family Practice and Skyland Palliative Medicine are combining practices so we can provide more comprehensive care to many patients who will not otherwise have access to. The AIM Clinic will be seeing patients via referrals from other primary care practices as well as other specialty groups as requested.  Dr. Mackey will also provide outside consults as requested to nursing homes as well as hospital consults. Please see Dr. Mackey's tab for additional information and referral forms. 

Hours of Operation

Monday thru Thursday

7:30 - 4:30 pm

Friday's 7:30 -4:00 pm

 We are closed on the following major holidays:

 New Year's Day

Easter Friday

Memorial Day

July 4th

Labor Day

Thanksgiving Day and the Friday after

Christmas Eve and Christmas Day


Please be sure to call our office during inclement weather.  We will not put our staff and/or our patients at risk!  If the weather is bad we will not open.  Please call our main line first, if we do not answer then we are not here. We will contact you as soon as possible to reschedule your appointment and work quickly to get you seen.  

If you have a medical emergency, please call 911 or go to the nearest emergency room - 

never wait to be seen in an emergency situation!

Missed Appointments Policy

If you are 10 or more minutes late for your appointment it will be marked as missed and you will need to reschedule.

This policy has been developed and adopted by

Sylva Family Practice and applies to all patients.


While we understand unfortunate things happen and you may have not been able to keep your scheduled appointment, we would like for you to understand how important it is for us to be notified of this as opposed to missing or simply not showing up for a scheduled appointment. Missed appointments keeps our practice from seeing our valuable patients. Missing an appointment is a lost opportunity for patients in need as we are not able to fill those appointment times due to no notice.

Our policy states that any patient with a history of scheduled appointments who misses or no shows for set appointments may be dismissed from Sylva Family Practice after the third missed appointment.  We are asking that patients make an attempt to call us to cancel appointments they know they will not be able to keep.


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